From Wear and Tear Worries to Immaculate STR
Earning $128,762
in the first 12 months
Paul and Kristen
Chicago, IL
Physical Therapy Industry Professionals, Parents of 2, and Owners of a 4-bedroom condo in Park City, Utah
4 BR | 4 BA | 2000 sq. ft.
Problem
Meet Paul and Kristen: physical therapy industry professionals, parents of 2, and owners of a 4-bedroom condominium in a prime location in Park City, Utah.
After spending tons of time and money remodeling their condo for the short-term rental market, Paul and Kristen were concerned about excessive wear and tear causing damages and undoing all of their hard work. What was the point of the expense if guests would eventually destroy it all?
They knew they needed a property management company that cared about home maintenance as much as they did, and that’s where LocalVR came in.
Staying Local
Paul and Kristen’s story is a bit different than our other owners–they didn’t find us, but rather, we found them. After spending two years with a local property management company, the old owner sold and LocalVR purchased the company in 2021. Once that happened, they knew they had to make a decision, and quickly: stay with LocalVR or find another property manager.
As soon as we met with Paul and Kristen and heard their concerns about property maintenance, we knew that we had to keep them–they were the perfect fit for our services. We promised that not only could we provide them with the level of care that their property deserved, but we knew that our timely communication and top-tier marketing would wow them as well.
After that first call, it was obvious:
Paul and Kristen knew they had to Stay Local.
Solution
In order to address Paul and Kristen’s concerns for their property, LocalVR quickly hopped into action.
Our processes included implementing detailed and technology-assisted post-checkout inspections, customizing a comprehensive property inspection checklist, and executing a thorough and rigorous guest vetting process to ensure no bad guests entered the home.
Because of LocalVR’s quick work, Paul and Kristen were able to see an improvement in the upkeep of their property immediately, and three years later, they’re still impressed with our ability to maintain and upkeep their vacation rental. Their rental numbers have been impressive as well–in 2023, their property hit $128,762 in total revenue, with a great average daily rate of $1,439.
Take Their Word For It
Now, Paul and Kristen don’t have to worry about a thing when it comes to their home’s value, and they visit their pristine Park City property a few times a year to enjoy their investment.
All in all, they couldn’t be happier with LocalVR’s meticulous property management services, and they wouldn’t have it any other way.
“The level of property upkeep has been fantastic with LocalVR, especially when it comes to addressing owner feedback. If there’s something we want done differently or are concerned with, our voice is heard.”
