From Hands-On Owner to Turnkey Property Management
Boasting a great level of occupancy at 66.35% in the first 12 months.
Ruth
Bay Area, CA
Financial Analyst, Home Administrator, & Co-Owner of a 3-Bedroom Townhouse in Tahoe City with Her Husband
3 BR | 2.5 BA
Problem
Meet Ruth and her husband, owners of a gorgeous 3-bedroom townhome in Tahoe City. After purchasing their property in August of 2020 with the intent to turn it into a vacation rental and a place to visit a few times a year, Ruth knew that she wanted to find a property management company with a Mom and Pop feel.
During her search, she found a Tahoe property manager made up of a local team, which was perfect for her needs at the time. While working with them, however, she had to become very hands-on with her property–supplying items like toiletries, sheets, and linens herself.
She found herself keeping a close personal watch on the upkeep of the property, and while she enjoyed ensuring her home was up to par for guests, it became a bit tiring to be so watchful.
Go Local
When LocalVR purchased her previous management company, Ruth was prepared to continue keeping a close eye on her property, but we wanted her to know that we could take some stress off of her hands.
From our first communications with Ruth, we knew that she was the type of owner that would go above and beyond to make sure her property was where it needed to be. We reassured her that property upkeep was one of our top priorities and informed her about our state-of-the-art technology-assisted inspections. These would help to improve the state of her property without Ruth needing to be there every step of the way.
Because we knew that Ruth had received a high level of personalized service and communication with her previous management company, we also gave her information about LocalVR’s owner communication, which includes a dedicated and local account manager who would always be there to answer any questions.
After looking at all the additional benefits, Ruth quickly decided to Stay Local.
Solution
To start off Ruth’s onboarding, we wanted to take some stress off of her hands and provide a level of turnkey service that she had not experienced before. To begin, our processes included customizing a comprehensive property inspection list for her Tahoe City home and implementing our thorough post-checkout inspections after every guest. Because communication was also an important aspect to Ruth, we also assigned her a dedicated account manager to keep her up to date on anything related to her property.
From her first days with us, Ruth says she is pleased with the results. Because of our quick work with property upkeep and communication, she can now sit back and enjoy her investment without all of the hard work. Plus, her home is in better condition than ever.
2023 was a great year for the Tahoe City property, ending with an average daily rate of $260.48 and boasting a great level of occupancy at 66.35%. Ruth says she loves the additional benefits of working with LocalVR over her last property management company, and she couldn’t be happier with us.
Take Ruth’s
Word For It
Now, Ruth and her husband don’t have to fret about their Tahoe City property, which they still visit a few times a year. Instead of dedicating all of her spare time to upkeeping the home, Ruth now is able to focus more on her home administration and less on property upkeep, thanks to LocalVR.
“I like the additional benefits that LocalVR provides over my last management company. Everything is streamlined and professional–I don’t have to worry about a thing.”
