From Big Transition to Pleased Owner
Earning an impressive average daily rate of $718.82
Faith
Marin, CA
Marketing Consultant & Owner of a 3-Bedroom Townhome in Park City
3 BR | 3 BA
Problem
Meet Faith, a marketing consultant in Marin, California and owner of a 3-bedroom, 3-bathroom townhouse in Park City, Utah.
When she first purchased the property, she wanted to go with a local property management company that would know the needs of a Park City vacation rental like the back of their hand. That’s how she found her first property manager, who she stayed with for a few years.
However, things would change for the better for Faith very soon.
Staying Local
Unlike many of our owners, Faith did not seek us out herself. Instead, in 2021, LocalVR purchased her old management company, and she was quickly faced with a decision. Should she stay with this new company and see if we could meet her needs, or look elsewhere?
We knew that we needed to show Faith that Staying Local was the right choice, so we hopped into action on our first phone call with her. We assured her that the local feel of her property management wouldn’t change, but if she signed on with us, she could expect top-notch customer service, technology-assisted inspections and property maintenance, and a dynamic pricing strategy that would help her vacation rental keep up with the competition.
Once she had that first phone call with us, Faith knew what she had to do: Stay Local.
Solution
After Faith signed on with LocalVR, we got a jumpstart on our processes to swiftly demonstrate our commitment to caring for both her as an owner and for her property as well.
To start, we initiated detailed post-checkout inspections, aided by our customized property inspection checklist we created just for her Park City property. She was also assigned her own dedicated account manager to act as a contact point between her and LocalVR. This account manager is available anytime to help her resolve issues or address any problems with the property. Finally, we sent over an in-depth pricing analysis to give Faith an idea of the revenue she could make from her property.
After working with LocalVR for a few years, Faith says she is deeply satisfied with our level of care, service, and commitment to the upkeep of her property. She says has stayed not only because of the cutting-edge technology we utilize, but also because of the level of customer care that she receives from not just her account manager, but from everyone who she has come in contact with at LocalVR.
Faith is also pleased with how her property is performing, and in 2023, her townhome was able to achieve an impressive average daily rate of $718.82.
Take Faith’s
Word For It
Now, Faith has more time and energy to dedicate to her day job while sharing her time between Marin, California and Todos Santos, Mexico. She never has to worry about how her property is doing because she is informed every step of the way, thanks to LocalVR.
“LocalVR offers the perfect balance of human touch, customer service, and readiness to take on any challenge, all with technological support.”
